The loan amount depends on the value of your pledged gold. Typically, you can borrow anywhere from a small amount to a significant sum, up to a percentage of your gold’s appraised value. The App will display the loan eligibility based on your gold's weight and purity.

The loan amount is decided based on the market value of your gold, including its weight and purity. Our partners conduct a thorough evaluation to calculate the loan amount.

Yes, your gold will be kept in a secure vault or safe custody by the lender for the entire duration of the loan. You will receive a receipt or certificate as proof of your gold's safekeeping.

We ensure complete transparency in all our dealings. You will be clearly informed of any applicable processing fees, interest rates, or penalties at the time of applying for the loan.

Yes, we take data privacy and security very seriously. All your personal information, including your loan application details, is encrypted and stored securely in compliance with data protection laws.

Yes, many lenders allow you to renew or extend the term of your loan by paying the interest and principal in part or full. You can request an extension through the app and view the associated charges.

You can contact our customer support team directly via call or email. We are available 24/7 to assist you with any questions or concerns about your loan application or status.

Yes, you can apply for a gold loan regardless of your location within the country. We work with multistate societies and banks that operate nationwide. However, certain lenders may have specific regional policies, so be sure to check the available options in your area through the app.

Samata offers a highly competitive interest rate starting from just 6%. Samata offers up to 90% of the gold’s market value as a loan, and the disbursal process is fast (14-minute disbursal) compared to many others.

You can repay your gold loan in a variety of ways:

• Online transfer (RTGS/IMPS)
• Cheque payments
• Cash payments at the branch

Samata offers gold loans to both individuals and businesses. Businesses can pledge their gold to access working capital loans as well.

The process is simple and fast:

• Submit your documents (Aadhar card and photo)
• Have your gold evaluated by Samata experts
• Based on the valuation, you’ll receive up to 90% of the gold’s market value
• The loan amount is disbursed (cash up to ₹1.99 lakh, remainder credited to your account)
• Repay the loan within the agreed period, and your gold will be returned to you

If you are unable to repay your gold loan on time, the lender may charge a penalty, and interest will continue to accrue. If the loan remains unpaid beyond the grace period, the lender has the right to auction your gold to recover the outstanding amount. You will receive prior notice before any auction is conducted.

Yes, you can prepay your gold loan at any time before the tenure ends. Samata does not charge any foreclosure fees, allowing you to clear your loan early without additional costs.

Samata offers flexible interest rates starting at 6%, depending on the loan amount, tenure, and gold value. You can choose between monthly, quarterly, or yearly interest payment options.

Yes, you can avail multiple gold loans as long as you have sufficient gold to pledge and meet the eligibility criteria. Each loan will be processed separately based on the valuation of the pledged gold.

Currently, Samata provides in-branch gold loan services. However, they are working toward introducing a doorstep gold loan facility where an authorized agent will visit your location for gold valuation and processing.